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Updating your payment method
If your card is expiring or you'd like to switch to a different one, you can update it yourself in a couple of taps.
To update your card
- Sign in at my.hallelu.kids and go to My Account → Billing.
- Look for the option to update your payment details and follow the prompts.
Your subscription continues uninterrupted once the new card is saved — there's no need to cancel and resubscribe. If a payment fails and your card needs updating, we'll also email the account holder with a reminder before access is affected.
Still stuck? Submit a support ticket