Requesting a refund

We want Hallelu to feel worth it — if something's wrong with a charge, reach out and we'll take a look.

How to ask for one

Submit a request through Support (Account & Billing category) with the email address on your account and a short note about what happened. We review refund requests individually and respond as quickly as we can.

Before requesting a refund

If you're simply looking to stop future charges rather than get money back for a past one, cancelling directly from My Account → Billing is faster and doesn't require waiting on a reply — see How to cancel your Hallelu subscription.